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dealer ops

Detroit, Japan Factories Suffer in Short September Sales Report

U.S. sales of new cars and light trucks fell 12% year-over-year in September, suppressed in part by a Labor Day weekend allotted to August. Few were spared the sting, with all six of America’s and Japan’s biggest factories reporting double-digit declines.

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Wolfe Joins RoadVantage as CFO

RoadVantage has named Scott Wolfe as its new chief financial officer. Executives said Wolfe’s background and experience are a perfect fit for the growing company.

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias

The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.

EEOC Says BMW Dealer Discriminated Against Older Workers

The federal Equal Employment Opportunity Commission says BMW Cleveland violated the Age Discrimination in Employment Act when it terminated two older salesmen and failed to rehire a former service manager.

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

Lafferty, Brawn Get New GM Roles at Manheim Auctions

Manheim has promoted Eddie Lafferty to general manager of Manheim Seattle and named Danny Brawn as Lafferty’s replacement in the same position at Manheim Nevada.

JDP: Sales Accelerate on Record-High Q3 Incentives

J.D. Power and LMC Automotive analysts predict that, despite a slow start to 2019 and a short September, third-quarter new-vehicle sales will rebound on the strength of a 6% increase in factory incentive spending.

Childers to Lead NAE/NWAN Business Development Team

National Automotive Experts and NWAN’s Cliff Childers has been promoted from account executive to national business development manager.

Hyundai Claims Dealer Fraud Forced $5M in Repurchases

Hyundai North America has sued a Pennsylvania dealer for fraud, claiming he bilked the automaker for $5 million by buying up hundreds of used Sonatas and purposely damaging their engines beyond repair.

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FCA to Pay $40M Fine for ‘Cookie Jar’ Sales Reports

FCA US and Fiat Chrysler Automobiles will pay $40 million to settle charges leveled by the SEC, which accused the automaker of misleading investors by falsifying monthly sales reports to maintain the appearance of monthly gains.

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